M

Website privacy notice

Welcome to the Seasons Bounty website https://seasonsbounty.com. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website. By accessing this website you agree to these terms and conditions. If you do not agree to them, you may not use this website and should leave it immediately.

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting https://seasonsbounty.com you are accepting and consenting to the practices described in this policy. (“Seasons Bounty,” our company will also be referee to within the following as “we”, “us”, and “our”).
For the purpose of the Data Protection Act 2018 (the Act), the data controller is Seasons Bounty Unit 1A, Abbey Trading Estate, Bell Green Lane, London, SE26 5TW.

INFORMATION WE COLLECT
We may collect the following types of information:

We may collect and process the following categories of personal data:

  • Contact Information: Name, email address, phone number, and postal address.
  • Account Information: Username, password, and other details related to your account.
  • Billing & Payment Information: Payment card details, transaction records, and invoicing details.
  • Website Usage Data: IP addresses, browser type, device information, and browsing behaviour on our website.
  • Marketing Preferences: Your preferences regarding marketing communications and interactions with promotional campaigns.
  • Customer Support Information: Correspondence via email, live chat, or support tickets.

For the use of our products such as purchasing our web hosting, design, or marketing services. Your data is solely collected in connection to you "the customer" using and making payment for our services. Your data will be used to manage payment of the products that you purchase – this is regardless of the payment procedure used.


Technical Data: IP addresses, browser type, device information, and website usage statistics. Cookies & Tracking Technologies: To enhance user experience and analyse website traffic.

PURPOSE FOR YOUR DATA
The purpose behind the processing of your data is to contact you for updates or informative notices related to the contracted functionalities, products or services.

Providing Services (e.g., web hosting, design, and marketing solutions) - Type of data processed : Contact details, account details, billing information. All under the legal basis of performance of contract.

Customer Support & Account Management - Type of data processed : Customer Support & Account Management. All for legitimate interest (ensuring customer satisfaction)

Processing Payments & Invoicing - Type of data processed : Billing and payment details. All for performance of a contract / Legal obligation.

Marketing & Promotions - Type of data processed : Contact details, marketing preferences. Under the legal basis of previously given consent (for direct marketing) / Legitimate interest.

Improving Our Website & Services - Type of data processed : Website usage data, analytics. All for legitimate interest (enhancing user experience).

Ensuring Security & Fraud Prevention - Type of data processed : IP addresses, login activity, security logs. Under the legal basis of Legitimate interest / Legal obligation.

 

YOUR RIGHTS
As a user of our services, you are entitled to various rights concerning your personal data under the UK GDPR and the Data Protection Act 2018. These rights include:

You have the right to request confirmation as to whether or not we are processing your personal data and, if so, to access that data and receive information regarding its processing. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you. Analysis of usability and quality – If you access our Platform, we inform you that we will treat your browsing data for analytic and statistic purposes, for example – to understand the manner in which users interact with our Platform and with the actions we implement on other websites, so we can improve our services.

Rectification if the personal data we hold about you is inaccurate or incomplete, you have the right to request its correction or completion.

You may request that we delete your personal data under certain circumstances, such as when the information is no longer necessary for the purposes it was collected or when you withdraw your consent. However, we may retain some data to comply with legal obligations or for legitimate business purpose. In certain circumstances, you can request the deletion of your personal data, such as when it is no longer necessary for the purposes for which it was collected, or if you withdraw your consent upon which the processing is based. If you would like us to erase your data please contact us.

You maintain the right to object to the processing of your personal data for marketing purposes or if our processing is based on legitimate interests. You may request the limitation of your personal data processing under specific conditions, for instance, if you contest the accuracy of the data or object to our processing based on legitimate interests. If you object, we will stop processing your data unless we can demonstrate compelling legitimate grounds for the processing.

Where processing is based on consent or the performance of a contract and carried out by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

You may object to the processing of your personal data based on legitimate interests, including profiling, or for direct marketing purposes. If you have provided consent for the processing of your personal data, you have the right to withdraw that consent at any time, which will not affect the lawfulness of processing based on consent before its withdrawal.

If you believe that our processing of your personal data infringes data protection laws, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection issues.

MARKETING


We are legally permitted to process your data for marketing purposes due to the consent that you give us, for example when you accept receiving customised information through multiple channels, when authorising the sending of push notifications in your device, when you configure it in the privacy settings of your device, when you consent through the cookies settings or when accepting the legal terms and conditions to participate in a promotional action or to publish your pictures on the Platform or on our social networks’ channels.

HOW LONG WE KEEP YOUR DATA


We will process your data for the time during which you remain a registered user (meaning, until you decide to unsubscribe).
We will process your data for the time necessary to manage the purchase of products or services that you buy. Your data will be retained years to comply with financial regulations, after that retention period your data will be deleted. Your marketing data will be retained until consent is withdrawn or after two years of inactivity. And website analytics data will typically retained for 12-24 months. When data is no longer required, we securely delete or anonymise it.

CUSTOMER CARE


We consider that we have legitimate interest in answering the requests or queries raised by you through the existing different contact channels. We understand that the processing of these data is also beneficial to you to the extent that it enables us to assist you adequately and answer to the queries raised.
When you get in touch with us, in particular, for the management of incidents related to your order or the product/service acquired through the platform, the processing of your data is necessary to perform the purchase contract. When your request is related to the exercise of your rights on which we inform you below, or to claims on our products or services, we are legally permitted to process your data for compliance with our legal obligations.

CHANGES TO THE PRIVACY POLICY


We will notify you by various procedures through the Platform – for example, through a banner/pop-up or we may even send you a notice to your e-mail address when the change in question is relevant to your privacy. Thus you will be able to review the changes, assess them and as the case may be, object or unsubscribe from ay service or functionality. Nonetheless, we suggest you to review this Privacy Policy from time to time in the case of minor changes being made – you will always find this information on our website.

DISCLOSURE OF YOUR INFORMATION


We do not sell personal data. However, we may share data with third-party service providers who assist us in delivering our services. We are not responsible for their privacy practices. We may disclose your personal information to third parties
 in the event Seasons Bounty or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
 In the event that we sell or buy any business or assets, we may disclose your personal data to the prospective seller or buyer of such business or assets.

If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or to protect the rights, property, or safety of Seasons Bounty, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

  • Payment Processors (e.g., Stripe, PayPal) – for secure transactions.
  • Cloud Hosting & IT Providers – for website performance and security.
  • Marketing Platforms (e.g., MailChimp, Google Ads) – for email marketing and advertising.
  • Legal & Regulatory Authorities – when required by law.


We implement industry-standard security measures to protect your data. We do our best to protect your personal data, however, no method of transmission over the internet is 100% secure. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed through our contact form.
The authority of the country in which the country retail company is located: https://ico.org.uk/
.

COOKIES POLICY

In this Cookies Policy you will find information on how we use cookies and similar devices installed on the terminals of our customers and users. We use both technically necessary (for the functioning and security of the Services) and non-technically necessary cookies and similar technologies. The use of cookies may sometimes be related to personal data processing, therefore we recommend you consult our Privacy Policy, available on above. We use cookies and similar devices to facilitate your browsing in the Platform, understand how you interact with us and, in certain cases, to be able to show you advertisements in accordance with your browsing habits. Please read our Cookies Policy to understand with greater detail the cookies and similar devices that we use, their purpose, how to manage your preferences, as well as other information of interest.

WHAT IS A COOKIE

The cookie itself is a very small text file placed on an internet user’s hard drive. It is generated by a web page server, which is the computer that operates a website. The information the cookie contains is set by the server and it can be used by that server whenever the user visits the site. A cookie file contains information about your visit to the website, such as your username, the pages you have visited, and the time and date of your visit.
By “Cookies” we are also referring to other, similar technologies used to install and/or collect information on or from your device such as flash cookies, web beacons or bugs, pixels, HTML5 (local storage). These technologies sometimes run alongside cookies to collect and store information, either to provide you with certain features or services on our Platform, or to display third-party advertising according to your browsing.

Session cookies are specific to a particular visit and carry information as you view different pages so you don’t have to re-enter information every time you change pages or attempt to checkout. Session cookies expire and delete themselves automatically in a short period of time like after you leave the Site or when you close your web browser.
Persistent cookies remember certain information about your preferences for viewing the site, and allow Seasons Bounty to recognise you each time you return. Persistent cookies are stored on your browser cache or mobile device until you choose to delete them, and otherwise typically delete themselves at expiration.
Third-party cookies are placed by someone other than Seasons Bounty, and may gather browsing activity across multiple websites and across multiple sessions. They are usually a type of persistent cookie and are stored until you delete them or they expire based on the time period set in each third-party cookie.

PURPOSE

Our website uses cookies mainly because they save time and make the browsing experience more efficient and enjoyable, thus providing information to the website owners. Websites often use cookies for the purposes of collecting demographic information about their users. While cookies are generally safe and reliable, you do have some control over how cookies are used.
Cookies enable our site to monitor the habits and profile them for marketing purposes, for example to find out which products or services you are interested in and organise targeted advertisements.
Seasons Bounty works properly for visitors and members, such as maintaining the security, safety, and integrity of the Site, authentication and logging into Seasons Bounty (including remembering permissions and consents you have granted), and ensuring the ability to securely complete transactions.
Some technologies are used to remember your account and preferences over time, such as keeping yourself logged in when returning to our site, maintaining your choices of features and how you want Seasons Bounty to appear (including keeping track of your preferred language, country and currency preferences). They act as a memory for websites so that you don’t have to enter your information again and again. They make your experience on websites more convenient and tailored to your needs
We utilise cookies to improve your browsing experience, because they help websites remember preferences and understand how people use different features. It will assess the pages you visit and how long you spend on each page, what you click on while you’re visiting our site.
 Our website use cookies to keep track of your browsing activity and remember your preferences. When you return to our site the cookies are stored to provide you with a more personalised experience, identifying you as a unique visitor and remember your preferences and setting. The cookies store information about your visits, such as your preferred language or the products you viewed. They can also store your login information to prevent you from re-entering it every time you visit the site. Cookies are generally harmless and are used to improve your browsing experience.
 Some cookies can track your browsing habits or collect personal information about you. If you don’t want websites to be able to track your browsing habits, you can disable cookies in your browser settings.

Some third-party service providers may provide information like demographics, cross-device information, or interest categories from a combination of sources that, while not identifying you personally, permit us to provide you with more relevant and useful advertising. In some cases, this information may have non-marketing performance analytics uses as well.
These technologies allow a partner to recognise your computer, mobile device or network device (like an IoT device such as a voice-activated assistant or smart TV), each time you visit Seasons Bounty or other websites and mobile applications based on data like a cookie, your IP address, or device ID, but do not allow access to other personal information from Seasons Bounty. However, these technologies may allow us or a third party to recognise you, either from a single device or across devices, over time. These third parties are required to follow applicable laws, self-regulatory programmes, and Seasons Bounty’s data protection rules where applicable. You have the ability to control the use of certain Cookie Technologies. You can opt out of third party marketing cookies and similar technologies via the Privacy Settings link.

For more information on cookies please visit this site – https://allaboutcookies.org